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SUREFIREGas Services

Reviews

What Reading customers actually say.

Surefire has been listed in The Little Green Book, the local Directory of Excellence, since 2015. These are real reviews left there by customers, reproduced word for word.

Independent reviews · The Little Green Book

Independently published

Reviews we didn’t collect ourselves.

Every review below was left with The Little Green Book, an independent local directory that only lists trades on the recommendation of other customers. You can read them at source, and find us on Google too.

Sean and his company have completed a lot of plumbing and gas work including new boiler installation, relocating gas pipes as part of a renovation project. Highly impressed with the quality of workmanship. No corners cut even if it meant the work taking longer. Pipework neat and tidy. Sean and his son worked non stop to get jobs done whenever on site. Very knowledgeable professionals in their trade, would highly recommend. Will use for all our future servicing and plumbing needs such was our experience of them.
WTWTFebruary 2026
Sean has been servicing our boiler for more years than we care to remember. He is always reliable, helpful and professional in his work and we would not hesitate to recommend him.
DFDFJuly 2025
I found Sean through the Directory in 2017, when he managed to repair our old boiler, which had been on its last legs for some years. That bought us the time to have a new Worcester Bosch Greenstar boiler installed soon after. Sean has now completed his third service of our current boiler and was able to return the next day to undertake some important remedial work arising from a slightly bodged installation dating back to before we purchased the property. Sean's son is now part of the business, so Surefire Gas Services looks to be in good hands for the future.
ACACMay 2025
My boiler broke down ten days ago and the company I was insured with let me down very badly and I was without any form of heating and hot water for nine days. Sean from Surefire Gas Services was recommended by a friend and he came round the next day to assess the problem. Two days later he was back and did a fantastic job, spending over four hours to make sure everything was running smoothly. Sean was very efficient, tidy, cleaning up everything before he left and my boiler is working perfectly. I would strongly recommend Sean, he is efficient, hard working, very professional and a very nice man.
CGCGDecember 2023
Sean spent 3 days installing a new boiler and curing many awkward problems which we had inherited when we bought the house. Nothing was too much trouble. Sean is very skilled and knowledgeable and dealt with every difficult problem I presented to him. Every care was taken to protect my property which was left spotless. A very polite and friendly pair, I shall not hesitate to call on again and will certainly recommend.
JPJPSeptember 2020
We had a back boiler replaced with a new boiler in the loft, the service and workmanship was first class. The job was quite complex but was complete well within the stated time and cost was as per the estimate. Dust sheets were used throughout, everything was cleaned up and all the waste materials were removed. The new system works well and we would highly recommend Surefire Gas Services.
WMWMSeptember 2019
We called Sean at Surefire Gas Services following problems with our heating and boiler that had been ongoing and that our home emergency cover company had not rectified. Sean very quickly identified the problem and replaced the faulty part. I would have no hesitation in recommending Sean and we are very grateful for his help.
SSSSMarch 2019
Sean has been providing a superb service for many years, from boiler and hot tank installation to annual boiler servicing. Extremely professional, reliable and a pleasure to do business with.
CSCSFebruary 2019
Sean has been looking after us for some years and we hope he will continue to do so for many more. We recently moved house and needed a new boiler installed urgently. He fitted us in his busy schedule and the installation was completed with no fuss and in good time — and at a good price. We have learned over time that Sean is an expert in his field and can be trusted to give impartial advice. We could not hope for better.
OKOKFebruary 2019
I have only good things to say about Sean, he clearly takes pride in what he does and does not leave anything left half-finished. Sean replaced my boiler and had the job all but done within two days when a fault in the twenty year old cylinder meant that it had to be replaced. He didn't rush anything and stuck around until after 7pm on the final day to finish tidying up and to walk me through what I needed to know. He arrived on time every day, and was very flexible about coming round in the evening to give the original quote. Highly recommended!
JRJRJuly 2018
Sean installed a new gas boiler, replacing my very old heating oil system. Sean did a fantastic job and was very thorough, especially with the lengthy powerflush and he actually replaced piping sections that were beyond powerflushing. Sean completed the job to the schedule he set out and completed for the price quoted. I highly recommend contacting Sean for any gas work that you need doing.
JAJAOctober 2017
Sean has serviced our boiler for the past 5 years. We have had odd problems with the boiler from time to time and he is always available to sort them out. He is punctual and a clean and tidy worker. I would recommend him without hesitation.
JCJCJune 2017
Sean Smith is a Gas Safe registered engineer. Efficient, polite and respectful. I have had dealings with Sean for a number of years, both privately and with rental property. He has always attended as soon as possible and carried out all work in a highly professional manner. I have no qualms in recommending him to one and all.
MSMSMay 2017
Sean quickly sorted our broken boiler. He did a great job, was very efficient and tidy; I would highly recommend his services.
JRJRJanuary 2017

Reviewers are published by their initials and the month they were left, exactly as The Little Green Book shows them. Nothing here has been edited beyond removing the odd typo.

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